Does 356bd sell my information to third parties?

Never. 356bd does not sell, rent, or trade your personal information to any third party. Your data is not shared outside of payment processing and legal obligations.

Can I view or delete my information?

Yes, you have the right to view, correct, and under certain conditions delete your data. Requests made to customer support will be handled within 30 days. However, data subject to legal obligations may not be eligible for deletion.

Why is so much information required for KYC verification?

Compliance with international Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) requirements is a legal obligation for 356bd. This information is used solely for identity verification and age confirmation, and is kept strictly secure.

How do I opt out of marketing emails?

Simply click the "Unsubscribe" link at the bottom of any marketing email to stop receiving communications. You can also contact customer support to opt out. This will not affect your core service in any way.

Will all my data be deleted if I close my account?

After account closure, most data is deleted once the applicable retention period expires. However, financial transaction records and KYC documents must be retained for 5–7 years due to legal obligations. All data is securely deleted after that period.

356bd | Privacy Policy — How We Protect Your Personal Data

How We Protect Your Information

A quick overview of the core pillars of 356bd's Privacy Policy.

SSL Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. No one can intercept your information in transit.

Never Sold to Third Parties

Your name, mobile number, or any other personal information will never be sold or rented to third parties. That is our promise.

Secure Data Storage

All user data is stored on secure servers. Regular security audits are conducted to ensure data remains protected at all times.

Two-Factor Authentication

Two-factor authentication (2FA) is available when logging in, preventing unauthorized access and adding an extra layer of security to your account.

Cookie Controls

You can update your cookie preferences at any time. You have every right to disable non-essential cookies.

Transparent Data Policy

What we collect, why we collect it, and how long we keep it — all of this is clearly set out in this Privacy Policy.

Important: Please read this Privacy Policy carefully. By opening an account or using the 356bd platform, you are considered to have accepted this policy.

1Introduction

356bd is an international online gaming platform offering slots, bingo, Sports Betting, and Live Casino games to users in Bangladesh. We understand how sensitive your personal information is, and this Privacy Policy reflects our commitment to protecting it.

This Privacy Policy details what information 356bd collects, why it is collected, how it is used, how long it is retained, and what measures we take to keep it secure. Our goal is for you to use our platform with complete confidence.

This policy applies to all users of the 356bd website, app, or any of our services. If you have any questions or concerns, please contact our customer support team directly.

2What Information We Collect

356bd only collects information that is necessary for providing services, managing accounts, and meeting legal obligations. We never ask for data beyond what is genuinely needed.

Data Type	Example	Reason for Collection
Identity Information	Full name, date of birth, national ID number	KYC verification and age confirmation
Contact Information	Mobile number, email address	Account communications and security alerts
Financial Information	BKash/Nagad/Rocket number, transaction history	Payment Processing & Fraud Prevention
Technical Information	IP address, device information, browser type	Security Monitoring & Service Improvement
Gaming Activity	Game history, bet amounts, win/loss records	Responsible Gaming & Service Personalization

What We Do Not Collect

356bd does not collect or store your bank card number, CVV, banking password, or any other sensitive financial identification details.

3How Your Information Is Used

356bd uses your information only for the specific purposes outlined in this policy. We will never use your data for anything not described here.

Account management: Completing the registration process, verifying logins, and keeping your account secure.
Payment Processing: Processing deposits, handling withdrawals, and verifying transactions.
Customer Support: Fast resolution of your questions, complaints, and requests.
Fraud Prevention: Detecting suspicious activity and protecting the interests of all users.
Responsible Gaming: Detecting unusual gaming patterns and providing assistance when needed.
Legal obligations: Complying with Anti-Money Laundering (AML) policies and Know Your Customer (KYC) regulations.
Service Improvement: Analyzing user experience to further improve the platform.
Promotional Communications: With your consent, we may notify you about special offers and bonuses. You can unsubscribe at any time.

Please note: Wherever possible, we obtain your clear consent before using your data. You have the right to withdraw any consent at any time.

4Data Sharing Policy

356bd never sells your personal information or shares it with advertisers. However, there are limited circumstances where data may need to be shared:

Payment Providers: Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, and Rocket.
Technology Partners: Limited data may be shared with game software providers and technology infrastructure partners, who are bound by the same privacy standards as this policy.
Legal authorities: Information may be disclosed in compliance with legal obligations, such as a valid court order or a lawful request from a government authority.
Company Restructuring: In the event of a business merger or acquisition, your data may be transferred, but users will be notified in advance.

Your information will not be shared with anyone for any reason beyond those listed above. This is the core commitment of 356bd's Privacy Policy.

5Cookie Policy

Cookies and similar technologies are used on the 356bd website and app. Cookies are small text files stored on your device that help the website remember your preferences.

Essential cookies: Used to maintain login sessions and ensure security. Disabling these cookies will prevent the service from functioning properly.
Functional Cookies: To remember your language and other preferences.
Analytics Cookies: Site usage statistics are collected to improve the service. This data is fully anonymized.
Marketing Cookies: To show you relevant promotions. These will not be active unless you give your consent.

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

6Data Retention Period

356bd retains your information only for as long as necessary. Your data will be kept while your account remains active. After your account is closed, the following rules apply:

Financial transaction records: a minimum of 5 years, as required by law.
KYC documents: 5–7 years, as required by regulatory rules.
Gaming History: 2 years after account closure.
Customer support correspondence: up to 3 years.
Marketing consent: effective immediately upon withdrawal.

Once the retention period expires, data is securely deleted or anonymized.

7Your Rights

Under 356bd's Privacy Policy, you have several important rights regarding your personal data.

Your Rights Over Your Data

As a 356bd user, you have full control over your personal information.

Right to Access

You may request to see what information we hold about you. Contact our customer support team and you will receive a response within 30 days.

Right to Rectification

If any of your information is inaccurate, you may request a correction. Providing the correct details will ensure a prompt update.

Right to Erasure

After closing your account, you may request deletion of any data that is not subject to legal retention requirements.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You may request a copy of your information in a readable format.

Right to Withdraw Consent

You may withdraw your consent to marketing communications at any time. This will not affect your core service access.

8Minor Protection

356bd is strictly for individuals aged 18 and above. We do not knowingly collect information from minors.

Age verification is mandatory at registration. If we discover that a minor has created an account, that account and all associated data will be deleted immediately. If a parent or guardian suspects their child is using 356bd, please contact our customer support team.

18+ Required: Registration or gameplay by minors is strictly prohibited. Providing false information during age verification may result in account termination and forfeiture of any deposited funds.

9Security Measures

356bd has implemented industry-standard technical and organizational measures to protect your data. Our security practices include:

256-bit SSL/TLS Encryption: All data transmitted through the website and app is encrypted.
Firewall Protection: Our servers are protected by advanced firewalls that prevent unauthorized access.
Security Audits: System audits are conducted regularly by third-party security specialists.
Staff Training: Our team members receive regular training on data protection.
Restricted Access: Only authorized personnel have access to data on a need-to-know basis.
Data Backup: All data is regularly backed up to prevent loss in the event of a technical issue.

Please note that no method of transmission over the internet is 100% secure. We strongly recommend using a strong password and never sharing your login credentials with anyone.

In the Event of a Security Breach

If a security breach occurs and your data is affected, we will notify you as quickly as possible and take all necessary steps to address it.

10Privacy Policy Updates

356bd may update this Privacy Policy from time to time due to business changes, new legal requirements, or service improvements. Any changes will follow the process outlined below:

The "Last Updated" date at the top of this page will be revised accordingly.
For significant changes, a notification will be sent to your registered email address or via the platform.
Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend checking this page periodically to stay up to date with our latest policy.

11Get in Touch

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our dedicated team is always ready to help.

Email Support

[email protected] — you can typically expect a response within 24 business hours.

Live Chat

Protecting your privacy is our responsibility, and we take it with the utmost seriousness. Thank you for trusting 356bd.

356bd Privacy Policy